The Tourism / Marketing Coordinator is responsible for management of Tourism Center operations, events, activities and marketing the City of Jefferson as a whole. The selected Coordinator will work with corporations, social/service/civic organizations and other departments to conduct, assist with, and/or supervise implementation of activities and events. Must be available to work evenings and weekends when required.  Open position is subject to fulfillment at any time deemed necessary by the Jefferson City Council.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

Conduct all aspects of marketing, booking and event processes for contracts, activities, and events. Work with clients to handle customer requests, show and lease facility areas, prepare set-up room diagrams with necessary information. Check room set-ups for accuracy. Attend and participate in City of Jefferson Tourism Committee Meetings, Budget Workshops and City Council Meetings.

Work closely and coordinate related activities with City of Jefferson Tourism Committee, maintenance technicians, set-up crews, catering and janitorial services. Enforce security guidelines for all events. Assist in creating and producing policies and procedures for leasing, catering, equipment and staffing. Organize the planning and delivery of building leases. Work to assure client satisfaction with events. Promote and maintain good public relations and customer service. Promote and market tourism for the City of Jefferson and events.

Receive and record City of Jefferson Tourism revenue and expenditures; prepare receipts and bills; adhere to City accounting practices. Maintain appropriate recordkeeping. Prepare, present and maintain an annual budget.

Prepare and maintain spreadsheets, documents, facility booking, using desktop publishing, and spreadsheet software to produce reports, memos, letters, event materials, and room set-ups.

OTHER JOB RELATED DUTIES

May be required to participate in outside associations and memberships as well as attend tourism conventions and tradeshows. Perform other related work as required.

Microsoft Office and desktop publishing to prepare and maintain documents, spreadsheets, databases, and facility booking.

Computer printers and network systems.

Adobe Illustrator to accomplish event set-ups.

Skill to:

Maximize marketing effectiveness and efficiency.

Prepare or present materials for mass marketing through social media outlets, emails, websites, etc…

Apply excellent organizational skills in planning and delivery of leases.

Exercise initiative and independent analytical and evaluative judgment, often in areas where methods and practices are not fully established.

Provide exceptional customer service.

Organize activities and make decisions.

Ability to:

Organize activities to effectively establish priorities and meet deadlines while maintaining close attention to detail.

Maintain a high level of energy, and oversee and coordinate multiple projects and tasks simultaneously.

Function with large crowds and high noise levels.

Make timely and effective decisions.

Use tact and be diplomatic in all situations, which includes with angry or upset clients.

Professionally communicate clearly and concisely, both orally and in writing.

Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.

Follow and embrace the City of Jefferson Policies and Mission Statement.

Experience and Training Guidelines:

Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying. Knowledge, skills, and abilities may be obtained through:

Experience:

Five years of progressively responsible experience in hospitality, advertising, marketing, community events, or a related field is preferred.

Education/Training:

A Bachelor’s degree in Hospitality, Marketing, Business Administration or Communications or a related field is preferred.

License or Certificate:

A valid Texas Driver’s License is required.

Special Requirements:

Ability to work in a standard office environment.

Ability to lift and or carry up to 50 pounds.